Owning, operating and maintaining the largest gas network in the UK comes with its challenges – one of the main ones being communicating with customers when undertaking work to nearby their homes…
Traditional methods include sending letters and knocking on doors – but what if the customer is away from home?
We are looking for a consistent and practical solution to improve customer experience and increase engagement. Among other requirements, the answer must provide updates to the customer whether they are at home or away and allow feedback.
For more information, please see the opportunity documentation available at www.ukeic.com/opportunities.
